WORK YOUR MAGIC WITH US!
Merck launched Merck Business Services (MBS) in July 2017 to create ONE organization that delivers Employee, Finance, and Buy & Pay Services as Merck’s internal service provider. Today, our MBS Centers are up and running and transformations are complete. We can proudly reflect on our many achievements which include driving continuous process improvements and harmonization, pioneering end-to-end processes and lean practice applications while also deploying significant quality initiatives and designing and implementing automated solutions!
In 2020, we took a big step. Building on our own best practices, external benchmark and input from our customers, we adjusted our organizational setup while focusing on our core principles (customer-focused needs, continuous improvements, harmonization & standardization, and scope enhancements).
In 2021, we added the country organization to complement our delivery model. We want to evolve our organization further to truly become the Service Expert, the go-to organization and partner of choice for Merck business and group functions.